Our SETA MIS platform is a complete ERP-based management system designed to support all the business processes of a SETA. Built on the SAP HANA platform, it integrates all modules and components seamlessly. The system includes role-based access control and security to ensure auditability and delegation of duties. It can be deployed on-site or hosted on the Zimele Technologies cloud, leveraging in-memory computing capabilities.
This layer enables access to the SETA MIS platform through multiple channels, ensuring a seamless and consistent user experience.
Supported Channels:
• Web/Online Portal – Provides self-service management for learners, assessors, moderators, and employers across all skills management functionalities. Supports mobile compatibility
and optional online chat functionality.
• Audit Application – Mobile-friendly audit capabilities to enhance efficiency in inspection processes.
• Contact Centre – Comprehensive staff assistance to improve SETA operations.
Facilitates seamless connectivity between the channels and back-end systems.
Key Integrations:
• CRM
• ERP systems
• Supply chain management
• Finance for budgeting and financial control
• External systems such as the Department of Higher Education and SAQA
Built within our CRM solution, the SETA core MIS includes essential skills and grant management functionalities:
• Bursary Management
• Claims Management
• Learnership Management
• Grants Management
• Self-Service Capabilities
• Skills Management
The ERP Layer plays a key role in managing supply chain and financial processes, which are essential to the success of skills development initiatives. It can integrate with external MIS platforms or be used independently.
Key Capabilities:
• Finance
• Supply Chain Management
• Human Resources
• Payroll Management
• Document Management
The platform can be deployed on-premise, in the cloud, or through a hybrid model, depending on client needs.
This layer connects with partners and stakeholders necessary to complete SETA business processes, including banks, the Department of Higher Education and Training, and SAQA.
Enables efficient data warehousing and reporting, allowing for quick access to organisation-wide reports using SAP HANA's in-memory computing capabilities.
A secure and accessible document management solution designed to support administrative requirements efficiently.
