Solution Overview.

Zimele’s AMI consulting services helps organisations organise and plan AMI roll outs in a cost effective manner.
Through our AIM suite of solutions, organisations are ensured smooth running of meter-to-cash business processes.
Zimele helps organisation improve revenue collection, reduce operating costs and heighten customer satisfaction.


Zimele helps organisations manage multiple vendor systems and meters in a cost effective manner. Our customers are ensured:
• Faster implementation
• Standard meter-to-cash processes based on best practice
• Reduced risk
• Accurate consumption data
• Automated System Alignment
• Shorter Meter Reading Cycle
• Faster Revenue Collection Cycle
• Improved Handling of Errors

Core Features.

Zimele’s AMI services include the following:
AMI and AMR Rollout services
Zimele helps plan, organise and roll out AMI solutions which includes design, implement, support and manage the roll out programme management.

Field Operation Service
Zimele also helps organisations manage meters in the field. Services include meter audits, trouble shooting of communication issues, repair/replacement of meters and GIS management.

Meter Reading Service
Zimele helps organisations collect and validate meter reading through our renowned meter data management systems and infrastructure. Our processes are fully automated through our AMI systems.

Network Operational Service
Zimele ensure that your communication equipment runs effectively through systems alerts. Reliable communication ensures smooth running of meter reading processes including connect/disconnection, move-in/move out, power outage management, and event management.

Revenue Management Services
Zimele helps organisations have a better understanding of utility consumption management. Presentment of accurate bills give customers confidence in the bills, thus resulting in better chances payment which leads to better revenue collection. Together, we can achieve better billing accuracy.

Core features.

Billing of Energy (such as electricity and gas) and Services (such as waste and sewage). The billing solution allow for:

• Management of the entire billing and invoicing process for energy products and utility services – SAP software provides flexible, rock-solid support for any highly scalable billing and invoicing scenario.

• Companies can implement and execute billing rules for any division (for example, electricity and gas), customer group (including commercial, industrial, and residential), and mix of energy and non-energy services (such as street lights and electromobility services). Billing rules can be changed easily as regulations and tariffs change, ensuring compliance during invoice processing.

• Receivables Management and Payment Handling – Accounting, controlling, and reporting of high volumes of financial transactions through the SAP software.

• The software also considers every possible payment channel and provides sophisticated and flexible clearing control. This functionality enables billing professional to assign individual clearing strategies, automate payment reconciliation, and generate reports aligned with accounting principles. Processing payments in a highly automated manner enables the billing team to reduce day’s sales outstanding and processing costs. As a result, customer satisfaction increases because payments are accurately and quickly processed while collections target the proper customers.

• Credit and Collection Management – Informed credit decisions and collections processing that are tailored to individual customer profiles.

• SAP software delivers reliable, comprehensive credit scoring of new and existing customers based on historical customer data integrated with external credit rating agencies. It fully automates routine tasks in the collections process for mass volumes of customers, such as the calculation of interest payments. Billing personnel can change and continuously optimize collections strategies by using Champion/Challenger analysis as well as in-house teams and external collections agencies. A complete picture of the credit and collection history of new and existing customers enables providers to reduce day’s sales outstanding and the risk of non-payment, while retaining loyal customers.

• With prepayment, companies can offer their customers a payment option either for bad payers or use it as a competitive advantage by offering it for customers as a payment method of choice.

Implementation Methodology.

The Zimele AMI Integration Framework guides the client to which systems components are required to integrate various the metering solutions. This is the base of our consulting model.

The framework’s main components are:
• Billing Engine – which represents the backend environment
• Integration Components – which represents the link between the backend system and metering solutions
• Meter Solutions – which incorporates the non-smart and smart meters
• The Mobility Component – is a real-time communication channel to the consumer which allows the consumer to access information on the go
• Meter Data Management Systems (Plug n Play Scada Solution) – which transports data from meters or head-end system to the billing system

The AMI Integration Implementation strategy will assist the client as they move through the Integration Maturity Cycle from a manual to fully automated landscape.